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Defcon Airsoft is a UK airsoft store based in the Midlands, their aim is to provide a wide range of products and excellent customer service, as well as provide useful news, reviews and information to airsoft enthusiasts across the country. Its Airsoft is the name for a simulated combat sport similar to paintball. Using replica guns that fire plastic projectiles, players on opposing sides battle in action-based games, often set in rural areas or registered airsoft skirmish locations in older buildings specially remodeled and insured for the purpose.

14-Day Return Policy: Notify Defcon Airsoft for Return Authorization

If you decide to return an item, it is important to contact Defcon Airsoft first to obtain a return authorization. Remember to send back the product in its original condition within 14 days of receiving it. Additionally, please note that you will be responsible for covering the cost of the return shipment.

3-Month Warranty for AEG Products, 1-Month Warranty for Others

At Defcon Airsoft, customers can enjoy the peace of mind that comes with a warranty on their purchases. AEG products are backed by a generous 3-month warranty, while other products come with a 1-month warranty. This means that if any defects arise within the specified warranty period, customers can have their items repaired at no additional cost. However, it is important to note that the warranty does not cover products that have been clearly mishandled, abused, excessively used, or modified.

Defcon Airsoft Free Returns Policy

Defcon Airsoft cares about customer satisfaction. If the item is faulty or incorrect, Defcon Airsoft will arrange a free return. Please contact the shop within 14 days of receiving the item and follow the instructions in the returns section. The shop will refund or exchange the item as soon as possible.

Defcon Airsoft Free Shipping Over £199

Defcon Airsoft provides free shipping in the UK mainland for orders over £199. This offer applies to all products and categories. The delivery time is 3 to 5 days from the date of order confirmation. Customers can track their orders online or contact Defcon Airsoft for any queries.